Course
Short Courses
Online self-paced courses
Level 2
Customer Service Level 2
...centres, reception, sales, or other service-based environments, and who want to develop the skills, confidence, and knowledge to provide excellent customer service and enhance the customer experience. Duration: up...
Course
Apprenticeships
Business Services
Level 2
Customer Service
About this course Our Diploma in Customer Services Foundation Apprenticeship is for learners who work or want to work in the customer service sector and other related sectors e.g. contact...
Course
Apprenticeships
Business Services
Level 3
Customer Service
About this course Our Level 3 Diploma in Customer Services covers many key aspects of Customer Service in the workplace. With a focus on developing and practicing the skills required...
Course
Jobs Growth Wales+
Business Services
Advancement
Level 1
Customer Services
...in Customer Service. With jobs available in every sector and every corner of the world, you can choose a varied, rewarding career that fits around you, your interests and your...
Course
Apprenticeships
Financial Services
Level 2
Level 2 Providing Financial Services (Insurance Pathway)
...successful career in the insurance industry. Building an understanding of the regulatory frameworks and compliance requirements of the industry along side the practical and customer service skills to work effectively...
Course
Apprenticeships
Financial Services
Level 2
Level 2 Providing Financial Services (Retail Banking Pathway)
...a successful career in the retail banking industry. Building an understanding of the regulatory frameworks and compliance requirements of the industry along side the practical and customer service skills to...
Course
Apprenticeships
Business Services
Financial Services
Level 3
Level 3 Providing Financial Services (Life, Pensions & Investments Pathway)
About this course The Level 3 Providing Financial Services (Life, Pensions and Investments Pathway) Apprenticeship has been designed with employers in Wales to equip employees with the skills and knowledge...
Course
Apprenticeships
Business Services
Financial Services
Level 3
Level 3 Providing Financial Services (Retail Banking Pathway)
About this course The Level 3 Providing Financial Services (Retail Banking Pathway) Apprenticeship has been designed with employers in Wales to equip apprentices with the skills and knowledge that they...
Course
Apprenticeships
Financial Services
Level 2
Level 2 Providing Financial Services (Life, Pensions & Investments Pathway)
About this course The Level 2 Providing Financial Services (Life, Pensions and Investments Pathway) Apprenticeship has been designed with employers in Wales with the aim of providing the foundational skills...