Course
Apprenticeships
Customer Service
Level 2
Level 2 Contact Centre Operations
...customer service skills with a primary focus on improving customer experience, covering topics including dealing with incidents, providing support and carrying out direct sales activities through a contact centre. ...
Course
Short Courses
First Aid
Mental Health First Aid
Short course
Adult Mental Health First Aid (Wales)
...is Aimed At: Employers, managers, and HR professionals. Teachers, tutors, and education support staff. Healthcare and social care professionals. Emergency service personnel. Community and voluntary sector workers. Customer service and...
Course
Jobs Growth Wales+
Automotive
Advancement
Level 1
Automotive Services
About this course With over 30 million cars on our UK roads, there’s always going to be a demand for skilled people to keep our vehicles running smoothly!...
Course
Apprenticeships
Business Services
IT & Digital
Level 3
Social Media for Business
...businesses to create an online brand. It will equip learners with the skills knowledge and competency to support business systems, processes and services through social media so they can contribute...
Course
Apprenticeships
Business Services
IT & Digital
Level 3
Digital Marketing
About this course Digital marketing refers to the use of digital channels and technologies to promote products, services, or brands. These channels can include social media platforms, video-sharing sites, display...
Course
Apprenticeships
Business Services
Financial Services
Level 3
Level 3 Insurance
About this course The Level 3 apprenticeship in Insurance is your stepping stone to a rewarding career in the dynamic world of insurance. Providing a foundation in general insurance whilst...
Course
Apprenticeships
Business Services
Financial Services
Level 3
Level 3 Procurement and Supply Operations (CIPS)
About this course Build a Strong Foundation with the Chartered Institute of Procurement and Supply Level 3 Apprenticeship Ideal for those starting or developing their career in procurement, this apprenticeship...
Course
Apprenticeships
Business Services
Financial Services
Level 4
Level 4 Procurement and Supply Operations (CIPS)
About this course Advance Your Career with the Chartered Institute of Procurement and Supply Level 4 Apprenticeship Designed for professionals already working in procurement roles, this apprenticeship offers the perfect...
Course
Apprenticeships
Business Services
Level 2
Business Administration
...efficiently, helping to increase business productivity. Learners will be supported through their qualification, demonstrating skills in business and administration, customer handling, technical and practical skills, oral communication and IT skills....