News
Learners
Partnership launched to provide Welsh Language apprenticeships for future sports leaders
...or wanting to further their career. “Businesses who offer bilingual services to the public receive a higher level of customer appreciation.” Caroline Cooksley, ACT Development Director added, “It’s clear that...
News
Learners
Creative learning provider wins national apprenticeship award
...needs to keep pace with developments in their industry and deliver the service customers demand.” “Providers like ACT Training play a key role in helping the Welsh Government to deliver...
News
Blog
“The Apprenticeship gave me the confidence to push myself”
...business, including targeting different audiences, understanding customer perception, measuring success and so much more. Since completing the qualification, I’ve moved into a Team Leader role within the Customer Relations function...
News
Blog
“I’m utilising my new skills to deal with the accounting side of the business!”
...emerging financial career. He added: “The main element of my job role was dealing with wholesale customers as part of my day to day – delivering products to them and...
News
Blog
Company
A look back at ACT’s charity efforts in 2024
...with the sponsorship. They own a Post Office, which includes a café, and they would tell every customer that I was competing in the Ironman. Many of the customers donated...
News
Learners
The results are in: Our learner satisfaction rate has increased to 93%
...board, results look great, and work will now continue to further increase results and ensure 100% of our learners rate the service they receive as excellent. A follow up will...
News
Learners
New beginning for English Language Requirement learners
...Business Director for Welfare Services, Aaron Henricksen, gave a speech and handed out the certificates to the delighted graduates. Diane Davies, DWP Performance Manager, said: “I really enjoyed attending this...
News
Company
Emily Dumelow: the only full-time Work-Based Learning representative in Wales
...and constructive feedback.” The role will bridge the gap between learners and managers to ensure all learners get the best from their ACT experience and ensure continual improvement of services....
News
Learners
Teenager swaps game console for a professional career in IT
Computer-loving teen, Ethan Robinson, 18, from Cardiff, has successfully started the first steps in a rewarding career at iTeach, a company that provides consultancy, training and installation services for Apple...