About this Apprenticeship
The Digital Transformation Team is looking to employ a Corporate Apprentice(Level 2) Systems Support Assistant based at County Hall, Atlantic Wharf, Cardiff, CF10 4UW, to contribute to their Service helping us to manage and maintain databases primarily used across Housing and Adults Services to manage the day to day running of the service areas.
County Hall, Atlantic Wharf, Cardiff, CF10 4UW
37 hours per week
£23,656 per annum
November 13th, 2024
Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.
Key Duties
In this Corporate Apprentice (Level 2) role you gain practical experience in tasks related to Digital Transformation and system development within a business setting. You will learn to:
- Undertake System Support tasks, including troubleshooting, system maintenance, and user support.
- Collaborate: Working within a dynamic team environment, fostering collaboration and teamwork skills
- Identify existing system capabilities and help identify new requirements
Essential Criteria
- Has achieved, or is expected to achieve a minimum of: GCSE Grade G or above in Maths and English (and/or Welsh), or an equivalent qualification e.g. Essential Skills Wales Level 1 in Communication and Application of Number.
- Demonstrate a basic understanding of the work of the Council.
- Can speak and write fluently in English and/or Welsh to speak to colleagues and customers, take messages or ask questions to gain understanding.
- Able to use a computer and software applications, to any level, relevant to the role.
You will be contacted by telephone and email throughout the recruitment process, so please ensure you provide us with up-to-date contact details and check your messages regularly.