About this Apprenticeship
Are you passionate about developing a career in beer with an 11th time Top Employers Institute UK Top Employer 2024 and third biggest global brewer?
At Molson Coors Beverage Company, their purpose is to unite People to Celebrate All Life’s Moments.
They are offering an exciting opportunity for an apprentices to join our multiple award-winning National Contact Centre team in Cardiff where they will experience a first-class customer service training programme over an 18-month period to gain a qualification and develop the skills, knowledge and experience in readiness to become a fully-fledged Sales and Service Advisor.
Unit 38 Court Road Industrial Estate,
Cwmbran,
NP44 3AS
Apprenticeship Level 3 – Customer Service
35 hours per week
£19000 per annum
April 7th, 2024
Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.
Duties
- capture customer orders and upsell promotions across our wholesale offering
- proactively move customers to online ordering where appropriate
- manager customer queries in a professional manner and resolve / allocate as appropriate
- support the maintenance of our customer data by proactively updating the relevant system/s as and when necessary
Essential Criteria
- GCSE in English/Maths (A-C) or equivalent
- Motivated to learn new skills
- Basic IT literacy (has used basic Microsoft packages such as Excel, Word, Outlook)
You will be contacted by telephone and email throughout the recruitment process, so please ensure you provide us with up-to-date contact details and check your messages regularly.