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About this Apprenticeship

Plumbase are one of the UK’s largest plumbing and heating distributors; and the largest independent merchant with over 320 sites.

They are looking for a starter to join their team as a Trade Counter Apprentice. This is a varied role with plenty of opportunities to develop your customer service, sales skills and product knowledge.


Pant Industrial Estate, Merthyr Tydfil

Apprenticeship Level 2 or 3 – Customer Service

(dependant on experience)

40 hours per week


£7.20 per hour

March 21st, 2024

Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.


  • Work as part of the team to ensure we maintain great service for all our customers
  • Undertake placements in areas of the business to develop your knowledge and skills
  • Have a structured training programme and development plan in place
  • Be supported by your manager and training team to help you progress

Essential Criteria

  • GCSE in English and Maths (Pass – desirable)
  • No technical experience is required

Desirable Criteria

  • Enthusiastic, flexible, resilient and willing to undertake a variety of tasks.
  • A good team player
  • Able to deal with multiple tasks.
  • Able to work on your own initiative, with a “can do” positive outlook even when under pressure.
  • Looking to start a career within a Plumbing and Heating Merchant

You will be contacted by telephone and email throughout the recruitment process, so please ensure you provide us with up-to-date contact details and check your messages regularly.