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Company
SKILLS MINISTER CELEBRATES CUSTOMER SERVICE APPRENTICESHIPS FOR YOUNG PEOPLE AT BRITISH GAS
...enrol on a year-long NVQ level 2 course in customer service with British Gas later this month. The programme was offered by British Gas in partnership with youth charity, The...
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Company
Deputy Prime Minister Nick Clegg meets apprentices at the British Gas contact centre in Cardiff
...programme targeted at young people not in education, employment or training (NEETs). The 10 Customer Service apprentices, aged 18-24, are part of a group of young people (NEETs) from south...
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Learners
Work-based learning paves the way for a dream career in democracy
...critical thinking. “I particularly enjoyed evaluating ethics and beliefs on the provision of my service, considering forms of feedback on my service and reviewing research methods in my service area,”...
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Company
Penarth MP and AM meet British Gas apprentices
...to meet our first Welsh customer service apprentices. We’re committed to creating training and job opportunities for young people in Cardiff, so we can provide excellent service for our customers.”...
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Blog
New report highlights the importance of nurturing internal talent
...Despite popular belief, apprenticeships are not confined to traditional trades or professional levels. Programmes span across all sectors, offering qualifications in everything from leadership and management, digital and customer service...
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“The skills that I have learned make me stand out and more employable”
...the relationship between the employee and customer, providing insights into how this dynamic functions. She added: “I always knew that I wanted to work in a customer service-related field.” An...
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Learners
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ILM qualifications help strengthen Clinical Lead’s management skills
...had an impact and have even allowed Al and the team to support the introduction of a pioneering Normothermic Regional Perfusion service in Cardiff. “Implementing this service required extensive stakeholder...
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Blog
Get your CV tip-top for 2017
...‘‘I helped increased our customer satisfaction rating by 20% by providing outstanding customer service.’ Always remember to explain how you have contributed to the company through your role, not just...
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Learners
Wessex apprentice to act as role model for ACT Training
...him. Rezwan is currently in his first year of working towards a customer service qualification via us and ACT Training. “During his first nine months working within the Parts Department...