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SKILLS MINISTER CELEBRATES CUSTOMER SERVICE APPRENTICESHIPS FOR YOUNG PEOPLE AT BRITISH GAS
...enrol on a year-long NVQ level 2 course in customer service with British Gas later this month. The programme was offered by British Gas in partnership with youth charity, The...
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Learners
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ILM qualifications help strengthen Clinical Lead’s management skills
...had an impact and have even allowed Al and the team to support the introduction of a pioneering Normothermic Regional Perfusion service in Cardiff. “Implementing this service required extensive stakeholder...
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Company
Deputy Prime Minister Nick Clegg meets apprentices at the British Gas contact centre in Cardiff
...programme targeted at young people not in education, employment or training (NEETs). The 10 Customer Service apprentices, aged 18-24, are part of a group of young people (NEETs) from south...
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Company
Penarth MP and AM meet British Gas apprentices
...to meet our first Welsh customer service apprentices. We’re committed to creating training and job opportunities for young people in Cardiff, so we can provide excellent service for our customers.”...
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New report highlights the importance of nurturing internal talent
...Despite popular belief, apprenticeships are not confined to traditional trades or professional levels. Programmes span across all sectors, offering qualifications in everything from leadership and management, digital and customer service...
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ACT and ALS merger to strengthen work-based training provisions in Wales
...offer employers a wider range of services covering employability, skills and workforce development. Richard Spear, Managing Director of ACT, said the decision was driven by a shared passion to deliver...
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The value of Apprenticeships to the economy, businesses and individuals in Wales
...of those that undertake work-based learning qualifications. Adele Roberts, Customer Service Co-ordinator at DS Smith and ACT Management Apprentice, comments: “I chose an Apprenticeship to help with my career progression....
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“The skills that I have learned make me stand out and more employable”
...the relationship between the employee and customer, providing insights into how this dynamic functions. She added: “I always knew that I wanted to work in a customer service-related field.” An...
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Rugby legend Jonathan Davies celebrates staff success at Swansea University
...many in the background, ensuring that our buildings and beautiful spaces are maintained to a wonderful standard and providing excellent customer service to all of our students, staff and visitors....