About this course
Our Digital Application Support Apprenticeship covers many key aspects of digital technology within a business setting. It is ideal for those learners who are supporting teams digitally with administration.
This programme is suitable for candidates who are working in digital offices. They may be supporting a team working digitally, using cloud based systems such as Microsoft Office 365 or Google for Business.
The candidate may be using current systems but would like to increase their technology awareness supporting others and their business to move forward in a digital working world.
The learner should have responsibilities such as project support, documentation preparation and data processing using spreadsheet software. There is no formal IT qualification requirement to join at this level.
Learners will be required to undertake a mixture of mandatory units and optional units (we will work with you to decide what optional units are relevant to your role, and your business).
When you agree to undertake an Apprenticeship, you may be required to complete Essential Skills qualifications, depending on your previous qualifications, the Apprenticeship level you are completing and your own particular needs.
This qualification will primarily be delivered through 1-to-1 sessions with a member of our delivery team, using a mixture of face-to-face and remote learning sessions.
Upon enrolment, learners are also allocated an assessor. Throughout the qualification, the assessor will visit the learner either at their workplace or remotely (for example, via Microsoft Teams) on a monthly basis, to support progress, observe and set tasks.
Learners are supported and encouraged throughout their qualification to reach their full potential in their chosen industry.
Future employment opportunities include:
- Administrators working in a digital office
- Data entry roles that use cloud based systems
- Database support
- Web development
- Junior data analyst roles
To start an Apprenticeship in Wales, you need to be:
- aged 16 or over (there is no upper age limit)
- living in Wales
- not in full-time education
- not accessing any other funding from the Welsh Government
You can search and apply for Apprenticeship vacancies here
If you’re looking to undertake an Apprenticeship qualification as a way of upskilling within your current role, you will also need to be:
- employed for a minimum of 16 hours
- supported by your employer to undertake the qualification
- committed to undertaking an average of 4-6 hours of study a month
- working in a role that is relevant to the qualification
- employed for at least 51% of your contracted hours in Wales
