About this course
Our Level 3 Diploma in Business Administration is designed for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
Learners will be supported through their qualification, demonstrating skills in business and administration, customer handling, technical and practical skills, oral communication and IT skills.
This Apprenticeship is for learners who want to work in administrative support
roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
Learners will be required to undertake a mixture of mandatory units and optional units (we will work with you to decide what optional units are relevant to your role, and your business).
- Communicate in a Business Environment
- Manage Personal and Professional Development
- Principles of Administration
- Principles of Business Communication and Information
- Principles of Business
When you agree to undertake an Apprenticeship, you may be required to complete Essential Skills qualifications, depending on your previous qualifications, the Apprenticeship level you are completing and your own particular needs.
This qualification will primarily be delivered through 1-to-1 sessions with a member of our delivery team, using a mixture of face-to-face and remote learning sessions.
Upon enrolment, learners are also allocated an assessor. Throughout the qualification, the assessor will visit the learner either at their workplace or remotely (for example, via Microsoft Teams) on a monthly basis, to support progress, observe and set tasks.
Learners are supported and encouraged throughout their qualification to reach their full potential in their chosen industry. Successful learners may progress onto the Level 4 Business Administration Apprenticeship
Further employment opportunities include:
- Secretary
- Receptionist
- Administrator
- Personal assistant
- Office supervisor team leader
- Manager
To start an Apprenticeship in Wales, you need to be:
- aged 16 or over (there is no upper age limit)
- living in Wales
- not in full-time education
- not accessing any other funding from the Welsh Government
You can search and apply for Apprenticeship vacancies here
If you’re looking to undertake an Apprenticeship qualification as a way of upskilling within your current role, you will also need to be:
- employed for a minimum of 16 hours
- supported by your employer to undertake the qualification
- committed to undertaking an average of 4-6 hours of study a month
- working in a role that is relevant to the qualification
- employed for at least 51% of your contracted hours in Wales
