Online self-paced courses

Topics Covered: Who is it Aimed At? Anyone employed, or seeking employment in a role to work at events such: as football matches, concerts, festivals. This online course provides learners with the essential knowledge and understanding required to support the safe and efficient running of spectator events.

Topics Covered: • Health, safety and security at work • Develop effective working relationships with colleagues • Keep work areas clean • Awareness of logistics operations Who is it aimed at? The course is ideal for learners individuals employed within a warehouse or storage facility who wish to further their knowledge,...

This online course provides learners with the essential knowledge and understanding required to support the safe and efficient running of spectator events. Topics Covered:   Who is it Aimed at: This course is designed for anyone currently working in, or aspiring to work in, spectator...

Employers must ensure that those who might disturb asbestos during their work understand its risks and how to work safely. Completing this course equips learners with the skills and knowledge needed to work safely with asbestos, ensuring both their own safety and that of others. Topics Covered:...

Topics Covered: Benefits of home working What is home working? Supporting home workers Risk assessments Electrical equipment in the home Conditions for home working Display screen equipment (DSE) and the correct  use of DSE Working from home – managing stress  and mental health The importance of appropriate communication Home working...

Topics Covered: Who are lone workers? What is lone working? Working from home Risks and hazards of lone working Risk assessments  The PET assessment Lone worker safety Employee and employer responsibilities Lone worker policy Lone working checklist    Who is it aimed at? This online training course is suitable for...

Topics Covered: Defining sexual harassment Identifying forms of sexual harassment  Understanding the impact on individuals Understanding reporting procedures Who is it aimed at? Employees at all levels, helping them recognise, address, and prevent workplace sexual harassment. It’s also ideal for managers and supervisors looking to promote a culture of dignity...

Topics Covered: • Defining sexual harassment • Identifying forms of sexual harassment  • Understanding the impact on individuals • Understanding reporting procedures Who is it aimed at? Managers at all levels, helping them recognise, address, and prevent workplace sexual harassment. It’s also ideal...

Everyone starting work in the health or social care sector should complete the Care Certificate. This course has been designed to support employees and learners as they undertake the Care Certificate as part of their staff induction programme. It is also mapped to units on the Qualification and Credit...

Topics Covered The legal framework Roles, licences, and conditions Risks associated with age-restricted products Age verification Dealing with drunkenness Conflict management and personal safety   Who is it aimed at? This online training course is suitable for all employees working in a front facing hospitality role, where alcohol is served...

Topics Covered: What is communication? Non-verbal communication NATO phonetic alphabet Communication context Body language Challenging situations Communicating using words Barriers to communication Effective communication in the workplace Tone of voice Inclusive communication Question styles Active listening and effective communication   Who is it aimed at? This course is ideal for...

Customer Service Level 2 is an online training module designed to provide essential knowledge and skills. This course helps learners develop a strong understanding of key concepts and practices relevant to the topic.   Topics Covered: Suitable For: This course is ideal for anyone currently employed...

Topics Covered: What is meant by the term ‘equality and diversity’ Consequences of inequality • Human rights The Equality Act Inclusive and exclusive models  of society Promoting inclusion Creating fairer workplaces   Who is it aimed at? This course is useful for all levels of employee and can be used...

Topics Covered:   Who is it aimed at? Employees working in a catering and hospitality role supervisory role, including managers, supervisors and chefs.  Assessment: Multiple choice questions  ...

Topics Covered:   Who is it aimed at? Any employee responsible for handling data, as well as their managers. It is particularly useful for employees responsible for managing or accessing databases and ideal for employees in busy workplaces who need to quickly get up to speed with the requirements...

Topics Covered: Definition and importance of HACCP Legislative requirements for HACCP HACCP principles Food safety hazards and types  CODEX 12 logical implementation  Steps of HACCP and the HACCP team Describing food production processes Flow diagrams Hazard analysis Critical control points Critical limits; targets; tolerances Monitoring procedures Corrective actions Verification; validation;...

Topics Covered:   Who is it aimed at? This course is aimed at caterers to gain a better understanding of how HACCP can be simply applied to the catering environment.This course provides foundational awareness for staff who follow procedures but are not responsible for creating them. Typical job...

Topics Covered: Accidents including slips, trips and falls Legal responsibilities Risk assessment Hazardous substances (COSHH) Workplace health, safety and welfare Work equipment Fire First aid Manual handling   Who is it aimed at? This course is an ideal introduction to health and safety for anyone working in a low to...

Topics Covered: Information security behaviour’s Information security rules and management Policies ISO and the ICO The cost of poor security. Who is it aimed at? Anyone handling personal data will benefit from effective GDPR training regardless of employed or volunteer status.   Duration: 1 hour self-paced online learning Assessment: Multiple...

Topics Covered: Introduction to food allergens, allergies, intolerances and coeliac disease Symptoms of allergic reactions and how to respond The 14 major allergens Legislation relating to allergen control ‘Free from’ claims Managing allergens Providing allergen information to customer   Who is it aimed at? This course is perfect for anyone...

Duration: 1.5 hours self-paced online learning. Assessment: Multiple choice questions.   Who is it aimed at? This course is ideal for anyone looking to understand how they, their organisation and its stakeholders can positively impact the environment. Suitable for employees at all levels and across various industries, it provides essential...

Topic’s Covered: The definition of fraud Different types of fraud Legislation relevant to fraud The consequences of fraud for individuals, businesses and organisations The factors that explain how and why fraud occurs Circumstances that increase the likelihood of fraud occurring • Fraud risk management Creating a zero-tolerance culture Anti-fraud policies...

Topics Covered: Understanding what neurodiversity Identifying some of the common conditions Recognising common characteristics Misconceptions of neurodivergent people Understanding common barriers to communication Understanding common barriers to accessing services Understanding how to promote effective communication and create an inclusive environment   Who is it aimed at? Employers and employees at...

  Duration: 1 hour self-paced online learning Assessment: Multiple choice questions Who is it aimed at? Any employee, manager or director who needs to be aware the requirements of the act, or who is in a position where bribery could be a risk. It can also...

Topics Covered: What money laundering is Legislative framework The anti-money laundering policy statement Controls and monitoring Due diligence Training Record-keeping Who is it aimed at? Any employee who may be in a position where money laundering is a potential risk, as well as their managers. It can also be used...

Duration: 1.5 hours self-paced online learning Assessment: Multiple choice questions...

Who is it aimed at? Supervisors or managers in health care, with health and safety duties or anyone looking to go on to achieve a level 3 health and safety qualification.   Duration: 9 hours online self-paced online learning Assessment: Multiple choice questions Topics Covered: Introduction to health and...

Mental Health Awareness is an interactive online course designed to give participants a strong foundation in understanding mental health. It serves as the ideal starting point for those looking to build their knowledge and confidence in this vital area. Through this course, participants will: This course is suitable...

Topics Covered: Licencing law Personal licences Premises licences The protection of children Powers and enforcement Temporary events Responsible alcohol retailing Who is it aimed at? Ideal for anyone who wishes to obtain a personal licence for the sale of alcohol in England or Wales Duration: 5 hours self paced...

Your Personal Development DetailsThis unit focuses on the importance of continuing professional development in health and social care. Learners will explore how to reflect on their own skills, set personal goals, and work towards improving their knowledge and practice to provide high-quality care. Duration: 1 hour self-paced online learning...

Safeguarding Children DetailsLearners will explore their responsibilities in keeping children safe from harm or abuse. The unit covers recognising signs of abuse, understanding safeguarding policies, and knowing how to raise concerns appropriately. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information...

Basic Life Support DetailsThis unit provides an introduction to life-saving techniques such as CPR and the recovery position. Learners will understand the actions to take in an emergency situation to preserve life until professional help arrives. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions    ...

Health and Safety DetailsLearners will gain an understanding of key health and safety principles in the workplace. The unit covers risk assessments, safe working practices, and responding to accidents or hazards. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions  ...

Handling Information DetailsThis unit focuses on the importance of maintaining accurate and confidential records in health and social care. Learners will understand data protection requirements and how to store and share information securely. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions    ...

Infection Prevention and Control DetailsLearners will explore the principles of preventing and controlling infections in care settings. The unit covers hygiene practices, PPE use, and measures to reduce the spread of infection. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions  ...

Awareness of Your Role as a Care Worker DetailsThis unit explains the responsibilities and expectations of working in a care role. Learners will understand the importance of teamwork, professional boundaries, and how their role contributes to high-quality care. Duration: 1 hour self-paced online learning Assessment:...

Duty of Care   DetailsLearners will understand their responsibilities in providing a duty of care to individuals, including recognising and responding to concerns, complaints, or incidents. The unit explores how to balance duty of care with individual rights. Duration: 1 hour self-paced learning Assessment: Multiple choice questions   Additional...

Equality and Diversity DetailsThis unit highlights the importance of treating everyone with fairness, respect, and without discrimination. Learners will understand key legislation and how to promote equality, diversity, and inclusion in their daily work. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information – This...

Working in a Person-Centred Way DetailsLearners will explore how to provide care and support that is tailored to the individual’s needs, preferences, and choices. The unit emphasises the importance of empowering individuals and respecting their independence. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information...

Communication DetailsThis unit covers effective communication skills for health and social care settings. Learners will understand the different methods of communication and how to overcome barriers to ensure clear and respectful interactions. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions  ...

Privacy and Dignity DetailsLearners will understand how to support individuals in a way that maintains their privacy, dignity, and respect. The unit explores how to provide compassionate care while promoting independence and choice. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional...

Fluids and Nutrition DetailsThis unit looks at the importance of maintaining healthy hydration and nutrition. Learners will understand how to support individuals with eating and drinking to meet their dietary needs safely. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information – This unit has...

Mental Health, Dementia and Learning Disability DetailsLearners will gain an awareness of mental health conditions, dementia, and learning disabilities. The unit focuses on providing appropriate support and understanding the unique needs of individuals. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information – This unit...

Safeguarding Adults DetailsThis unit explains the learner’s role in protecting adults at risk from abuse or neglect. Learners will understand how to recognise signs of harm and follow correct procedures to report concerns. Duration: 1 hour self-paced online learning Assessment: Multiple choice questions   Additional Information – This unit...