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About this Opportunity

Playworks Childcare Ltd provides out-of-school care for primary school-aged children. They are a multiple childcare provider working across seven local authority areas.

All settings are registered with the Care Inspectorate Wales or are in the process of registering.

Cardiff

14-40 hours

JGW+ training allowance of up to £55 a week plus travelling expenses.

Duties

  • Working closely with the Senior Customer Accounts Manager and Customer Accounts team to ensure that accounts and bookings are up to date.
  • Assisting in answering and transferring phone calls to the correct department.
  • Filling and photocopying and responding to emails.
  • Answering parent and carer queries with support from the management team.
  • Taking payments from parents and carers, sending out child details and registers to settings via post or email and allocating payments to customer accounts.

You will be contacted by telephone and email throughout the recruitment process, so please ensure you provide us with up-to-date contact details and check your messages regularly.