About this course
The Level 3 apprenticeship in Insurance is your stepping stone to a rewarding career in the dynamic world of insurance. Providing a foundation in general insurance whilst also allowing apprentices to specialise into areas that match their career aspirations and the needs of their employer, this nationally recognised qualification equips learners with the knowledge, skills, and experience needed to kickstart a successful career in the insurance industry.
This qualification is suitable for individuals working within the insurance industry who provide complex products and services to customers either face-to-face or over the telephone. The apprenticeship will give learners the opportunity to receive recognition for their experience or, if new to a role, the opportunity to take the first step towards professional qualifications.
This programme is made up of a mixture of mandatory units and optional units.
Mandatory units include the following:
- Improving and maintaining workplace competence in a financial services environment.
- Developing productive working relationships with colleagues
- Complying with regulations within the financial services environment
When you agree to undertake an Apprenticeship, you may be required to complete Essential Skills qualifications, depending on your previous qualifications, the Apprenticeship level you are completing and your own particular needs.
This element of the programme will be delivered through blended learning, with learners attending 4 half-day knowledge and technical skills workshops delivered either face-to-face or virtually using Microsoft Teams across the 18-month duration of the programme. Assessment for the CII qualification is through completion of 2 online exams aligned to the units of study. Learners will benefit from CII membership for the duration of the apprenticeship.
Learners are supported and encouraged throughout their qualification to reach their full potential in their chosen industry.
After completing this Level 3 Insurance qualification, learners can progress into a variety of specialist insurance and financial service roles such as:
- Insurance Advisor
- Claims Handler
- Customer Account Executive
- Account Manager
- Insurance Manager
To start an Apprenticeship in Wales, you need to be:
- aged 16 or over (there is no upper age limit)
- living in Wales
- not in full-time education
- not accessing any other funding from the Welsh Government
You can search and apply for Apprenticeship vacancies here
If you’re looking to undertake an Apprenticeship qualification as a way of upskilling within your current role, you will also need to be:
- employed for a minimum of 16 hours
- supported by your employer to undertake the qualification
- committed to undertaking an average of 8-10 hours of study a week plus classroom
- working in a role that is relevant to the qualification
- employed for at least 51% of your contracted hours in Wales
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